Car Side View
Car Side View

About

Creative, user-obsessed UX/UI Designer with 25+ years of experience crafting elegant, user-centric solutions for complex e-commerce and software products. Proven ability to elevate engagement for top-tier brands through strategic design thinking, end-to-end deliverables, and seamless cross-functional collaboration. Skilled at turning insights into intuitive interfaces – on time and on scope. Known for people-first leadership, adaptability, and a disciplined, mission-driven mindset shaped by military roots and a passion for lifelong learning.

Experience

Senior UX/UI Product Designer

Verizon Wireless

2023 – 2025

Led end-to-end UX/UI design and integration of the Verizon Visa Card e-commerce flow across Verizon.com and the My Verizon app, delivering a cohesive experience across 45+ screens and reducing liabilities that saved Verizon $680M.

Led user research and stakeholder interviews to identify key pain points, translating findings into intuitive product journeys that drove sales, increased engagement, and improved satisfaction across B2B and B2C experiences.

Delivered high-fidelity, end to end UX/UI design for the Fintech sales experience across web and mobile platforms, spanning Gridwall, Cart, Offer Interstitials, Credit Check, Payment and Order Review.

Developed and maintained scalable design systems, UI guidelines, and reusable components to ensure visual and functional consistency across cross functional teams and third-party partners.

Senior Product Designer

Johnson Controls

2022 – 2023

Led the design and launched of a fully responsive Shopping Cart and Checkout experience, creating interactive prototypes to align stakeholders, validate with users, and support seamless engineering handoff.

Redesigned and implemented a streamlined Parts Catalog by conducting user research, mapping key workflows, and collaborating with product and engineering teams – resulting in a 6% increase in overall sales within two months of launch.

Led end-end UX/UI design for the main landing page, collaborating with product managers and field engineers to deliver a streamlined, engaging interface that improved conversion rates and elevated user engagement.

Provided strategic design leadership by shaping a cohesive vision for user experiences aligned with corporate objectives. Oversaw end-to-end project management developing and executing project plans while ensuring alignment.

Senior UX/UI Product Designer

United Airlines

2021 – 2022

Researched, designed, and delivered a comprehensive B2B flight dispatch application that enabled global monitoring and operational control of all United Airlines flights globally.

Collaborated with chief dispatchers, field operators, and engineering teams to gather critical insights, optimize complex workflows, and design an intuitive interface and experience tailored to high-stakes, real-time-decision making.

Designed an end-to-end in-flight seating and vending service that leveraged Generative AI to deliver personalized upgrade options and onboarding purchase recommendations.

Principal UX/UI/HMI Product Designer

Hertz Corporation Fleet

2018 – 2021

Led and mentored a cross-functional team of six designers in the end-to-end development of the NeverLost 6 GPS navigation system, deployed across Hertz’s entire rental fleet in North America. Oversaw UX/UI strategy, interface architecture, and HMI design to deliver a seamless, intuitive in-vehicle experience. Integrated advanced features such as fleet management dashboards, concierge services, real-time tracking, geofencing, driver behavior monitoring, fuel and maintenance alerts, theft recovery capabilities, and Bluetooth connectivity.

Collaborated closely with engineering, product, and vehicle system teams to ensure cross-platform functionality, while aligning design with brand standards, customer needs, and operational goals. The system enhanced location intelligence, improved fleet control, and elevated customer satisfaction, resulting in more efficient vehicle utilization and reduce operational costs.

Principal UX/UI/HMI Product Designer

Garmin

2015 – 2018

Designed and built the complete UI architecture from the ground up for new MVP’s, including GPS navigation devices and Forerunner smartwatches, Defined interaction models, visual hierarchy and component structures to ensure consistent, intuitive user experiences across embedded platforms

Led the end-to-end design process for wearables and in-vehicle interfaces, balancing hardware limitations with elegant, user centric flows.

Delivered six commercially successful products within three years, all placed in major retail outlets, contributing to Garmin’s Go-To Market initiatives in consumer electronics

UX/UI Creative Designer

AT&T

2009 – 2015

Designed, developed, and launched an interactive 3D portal to support the Global Sales and Advertising Team, improving access to complex product and performance data.

Led R&D UX direction for DirecTV’s Channel Guide, helping shape future-facing TV navigation experiences.

Design Strategist

Nike

2005 – 2009

Developed comprehensive brand guidelines for high-profile pro athletes, ensuring consistent and compelling visual language across global campaigns.

Led R&D UX direction for DirecTV’s Channel Guide, helping shape future-facing TV navigation experiences.

Interactive Media Designer

Boeing

2004 – 2005

Led a cross-functional design team on a Top Secret data fusion initiative in partnership with Lockheed Martin for the NSA, designing and developing interactive user interfaces for mission-critical operations supporting the NSA, CIA, NRO, and White House communications teams. Operated under Polygraph Counterintelligence Clearance (SCI), demonstrating exceptional trust, discretion, and effectiveness in high-security environments.

Courier for Chief of Staff from Pentagon to NSA.

Multimedia Illustrator (25M)

United States Army

1998 – 2004

Served as a Multimedia Illustrator and UI/UX Designer in the U.S. Army, supporting military operations through interface development, visual communication, and strategic design. Completed combat deployments in Afghanistan (2 years) and Korea (1 year), providing mission-critical creative support under high-pressure conditions.

Led the Graphics and Multimedia Shop at the Pentagon for 2 years, producing secure communications and operational visuals under Top Secret Clearance. Selected for special assignment at the Army Operations Center, where design work directly supported battle guidance and national defense strategy. Honorably discharged at the rank of E-6 (Staff Sergeant), recognized for leadership, discipline, and tactical design expertise.

Education

Interactive Media & Web Design

Art Institute of Washington D.C.

2002 – 2006

Specialized in user research, interaction design, and design thinking.

Advanced Certification Multimedia Design

U.S. Army DINFOS

2003 – 2003

Multimedia & Web Design certification from DINFOS, Fort Meade, MD

Certification Multimedia Design

U.S. Army DINFOS

1998 – 1999

Multimedia & Web Design certification from DINFOS, Fort Meade, MD

Certifications

Basic Noncommissioned Officer Course BNCOC

U.S. Army

Jan 2023

Advanced Leadership Course

U.S. Army

Dec 2021

Skills

User Experience Design (UX)

User Research & Analysis

Human Computer Design

Human Computer Interaction

Usability & Heuristic Evaluation

Persona & User Flows

Journey Mapping & User Flows

Wireframing & Interactive Prototyping

Information Architecture

Interaction Design

Web Accessibility

Usability & A/B Testing

Design Specifications & Documentation

Visual Design & Mockups

User Interface Design (UI)

Visual Design & Aesthetics

Typography & Iconography

Design Principals & Color Theory

Component Libraries

Design Systems

Style Guides

Pattern Libraries

Responsive & Adaptive Design

Cross-Platform Application Design

HTML & CSS

Ui Architecture & Layout Design

Low/High-Fi Mockups

Accessibility-Driven, Branding

UI Animation & Motion Design

Domain Specific UX/UI

E-Commerce

Shopping Cart & Checkout

B2B

B2C

Enterprise Software

Wearables

Web & Mobile Responsive

Digital Product Design

Transactional & FinTech

Automotive

Aviation

Healthcare

Telecom

Apparel & Footwear

UX Research & Analytics

Google Analytics

Adobe Analytics

Mixpanel

Heap

Amplitude

Hotjar

Crazy Egg

Qualtrics

Usertesting.com

Playbook UX

Quantitative Analysis

Qualitative Analysis

Usability Testing

A/B Testing

Heatmaps

Surveys & Feedback Loops

Customer Journey Analysis

Mockups & Prototyping

Figma

Sketch

Adobe XD

Axure

Framer

Invision

Miro

Visily

Adobe Illustrator

Adobe Photoshop

Adobe After Effects

Final Cut

Collaboration & Management:

Jira

Smartsheet

Microsoft Projects

Slack

Microsoft Teams

Google Workspace

Zoom & Google Meet

Miro

Mural

GitLab

Figma Dev Mode

Agile & Scrum Practices

Kanban

Sprint Planning

Cross Functional Team Leadership

Stakeholder Workshops

Confluence

Recommendations

Mina Malak Hanna

FinTech Product Development at Verizon

July 2025

I worked with Brian on several strategic initiatives and enjoyed his passion, focus and team spirit. Brian always took the lead and reached out to all key stakeholders to help finalize any customer experience decisions. On a personal level, I loved our 1:1 conversations about life, friends and family which we will continue to have.

Sabrina Syed

Senior User Experience Designer

June 2025

I had the pleasure of working with Brian at Verizon. I can confidently say his one of the most dedicated, innovative and reliable coworkers I’ve worked with. He consistently brought strategic thinking and solutions to the table. His collaboration and communication skills with our the team was key in getting projects done in accordance to timelines. No matter what challenge he faced he always handled it with professionalism and a great attitude! I would highly recommend Brian to anyone hiring, he would be a great asset to any company/team!

Olga Engroff

Lead Product Designer

June 2025

I had the chance to work with Brian on a few projects at Verizon. He was always responsive, collaborative, and easy to communicate with—something I really appreciated in a fast-paced environment. Brian was dependable and contributed positively to the team dynamic.

Yvonne Colantino

Product Marketing & Development

August 2024

I had the pleasure of recently working with Brian on a project for the Verizon Visa Card. He led the design work for the digital integration flows for a new card feature. I was immediately impressed! He strives for results, excellence, and has continuously impressed me by his strong attention to details. If he wasn’t sure about something, he would reach out with questions or recommendations to make the experience better. He is a team player, respectful of other’s opinions and works to reach common goals on the team. Brian is an exceptional designer and would be an asset to any company/team he lands on.

Zac Lasher

Lead UX Designer

May 2024

Brian is a fantastic designer and an excellent colleague. He takes a holistic approach to solving complex problems and is a joy to work with on a day-to-day basis. I absolutely love having him on my team.

Elyssa Johnson

Senior UX Designer

May 2024

I highly recommend Brian for his exceptional work ethic, quick learning abilities, and invaluable contributions to our team at Verizon. He consistently works overtime to bring high quality work to every project. Brian's collaborative nature and positive attitude make him great to have on our team. He is a reliable and dedicated team member who I have no doubt will excel in any role he pursues.

Yazid Kadir

SaaS and AI Platforms PM

June 2023

Brian is an insightful and talented Designer. His attention to detail and customer obsession led us through several challenging projects resulting in a product launch that met market needs and delighted our customers. He has a keen eye for the details and a creative spirit. Brian will be an excellent addition to any team.

Get in touch

Car Side View
Car Side View

About

Creative, user-obsessed UX/UI Designer with 25+ years of experience crafting elegant, user-centric solutions for complex e-commerce and software products. Proven ability to elevate engagement for top-tier brands through strategic design thinking, end-to-end deliverables, and seamless cross-functional collaboration. Skilled at turning insights into intuitive interfaces – on time and on scope. Known for people-first leadership, adaptability, and a disciplined, mission-driven mindset shaped by military roots and a passion for lifelong learning.

Experience

Senior UX/UI Product Designer

Verizon Wireless

2023 – 2025

Led end-to-end UX/UI design and integration of the Verizon Visa Card e-commerce flow across Verizon.com and the My Verizon app, delivering a cohesive experience across 45+ screens and reducing liabilities that saved Verizon $680M.

Led user research and stakeholder interviews to identify key pain points, translating findings into intuitive product journeys that drove sales, increased engagement, and improved satisfaction across B2B and B2C experiences.

Delivered high-fidelity, end to end UX/UI design for the Fintech sales experience across web and mobile platforms, spanning Gridwall, Cart, Offer Interstitials, Credit Check, Payment and Order Review.

Developed and maintained scalable design systems, UI guidelines, and reusable components to ensure visual and functional consistency across cross functional teams and third-party partners.

Senior Product Designer

Johnson Controls

2022 – 2023

Led the design and launched of a fully responsive Shopping Cart and Checkout experience, creating interactive prototypes to align stakeholders, validate with users, and support seamless engineering handoff.

Redesigned and implemented a streamlined Parts Catalog by conducting user research, mapping key workflows, and collaborating with product and engineering teams – resulting in a 6% increase in overall sales within two months of launch.

Led end-end UX/UI design for the main landing page, collaborating with product managers and field engineers to deliver a streamlined, engaging interface that improved conversion rates and elevated user engagement.

Provided strategic design leadership by shaping a cohesive vision for user experiences aligned with corporate objectives. Oversaw end-to-end project management developing and executing project plans while ensuring alignment.

Senior UX/UI Product Designer

United Airlines

2021 – 2022

Researched, designed, and delivered a comprehensive B2B flight dispatch application that enabled global monitoring and operational control of all United Airlines flights globally.

Collaborated with chief dispatchers, field operators, and engineering teams to gather critical insights, optimize complex workflows, and design an intuitive interface and experience tailored to high-stakes, real-time-decision making.

Designed an end-to-end in-flight seating and vending service that leveraged Generative AI to deliver personalized upgrade options and onboarding purchase recommendations.

Principal UX/UI/HMI Product Designer

Hertz Corporation Fleet

2018 – 2021

Led and mentored a cross-functional team of six designers in the end-to-end development of the NeverLost 6 GPS navigation system, deployed across Hertz’s entire rental fleet in North America. Oversaw UX/UI strategy, interface architecture, and HMI design to deliver a seamless, intuitive in-vehicle experience. Integrated advanced features such as fleet management dashboards, concierge services, real-time tracking, geofencing, driver behavior monitoring, fuel and maintenance alerts, theft recovery capabilities, and Bluetooth connectivity.

Collaborated closely with engineering, product, and vehicle system teams to ensure cross-platform functionality, while aligning design with brand standards, customer needs, and operational goals. The system enhanced location intelligence, improved fleet control, and elevated customer satisfaction, resulting in more efficient vehicle utilization and reduce operational costs.

Principal UX/UI/HMI Product Designer

Garmin

2015 – 2018

Designed and built the complete UI architecture from the ground up for new MVP’s, including GPS navigation devices and Forerunner smartwatches, Defined interaction models, visual hierarchy and component structures to ensure consistent, intuitive user experiences across embedded platforms

Led the end-to-end design process for wearables and in-vehicle interfaces, balancing hardware limitations with elegant, user centric flows.

Delivered six commercially successful products within three years, all placed in major retail outlets, contributing to Garmin’s Go-To Market initiatives in consumer electronics

UX/UI Creative Designer

AT&T

2009 – 2015

Designed, developed, and launched an interactive 3D portal to support the Global Sales and Advertising Team, improving access to complex product and performance data.

Led R&D UX direction for DirecTV’s Channel Guide, helping shape future-facing TV navigation experiences.

Design Strategist

Nike

2005 – 2009

Developed comprehensive brand guidelines for high-profile pro athletes, ensuring consistent and compelling visual language across global campaigns.

Led R&D UX direction for DirecTV’s Channel Guide, helping shape future-facing TV navigation experiences.

Interactive Media Designer

Boeing

2004 – 2005

Led a cross-functional design team on a Top Secret data fusion initiative in partnership with Lockheed Martin for the NSA, designing and developing interactive user interfaces for mission-critical operations supporting the NSA, CIA, NRO, and White House communications teams. Operated under Polygraph Counterintelligence Clearance (SCI), demonstrating exceptional trust, discretion, and effectiveness in high-security environments.

Courier for Chief of Staff from Pentagon to NSA.

Multimedia Illustrator (25M)

United States Army

1998 – 2004

Served as a Multimedia Illustrator and UI/UX Designer in the U.S. Army, supporting military operations through interface development, visual communication, and strategic design. Completed combat deployments in Afghanistan (2 years) and Korea (1 year), providing mission-critical creative support under high-pressure conditions.

Led the Graphics and Multimedia Shop at the Pentagon for 2 years, producing secure communications and operational visuals under Top Secret Clearance. Selected for special assignment at the Army Operations Center, where design work directly supported battle guidance and national defense strategy. Honorably discharged at the rank of E-6 (Staff Sergeant), recognized for leadership, discipline, and tactical design expertise.

Education

Interactive Media & Web Design

Art Institute of Washington D.C.

2002 – 2006

Specialized in user research, interaction design, and design thinking.

Advanced Certification Multimedia Design

U.S. Army DINFOS

2003 – 2003

Multimedia & Web Design certification from DINFOS, Fort Meade, MD

Certification Multimedia Design

U.S. Army DINFOS

1998 – 1999

Multimedia & Web Design certification from DINFOS, Fort Meade, MD

Certifications

Basic Noncommissioned Officer Course BNCOC

U.S. Army

Jan 2023

Advanced Leadership Course

U.S. Army

Dec 2021

Skills

User Experience Design (UX)

User Research & Analysis

Human Computer Design

Human Computer Interaction

Usability & Heuristic Evaluation

Persona & User Flows

Journey Mapping & User Flows

Wireframing & Interactive Prototyping

Information Architecture

Interaction Design

Web Accessibility

Usability & A/B Testing

Design Specifications & Documentation

Visual Design & Mockups

User Interface Design (UI)

Visual Design & Aesthetics

Typography & Iconography

Design Principals & Color Theory

Component Libraries

Design Systems

Style Guides

Pattern Libraries

Responsive & Adaptive Design

Cross-Platform Application Design

HTML & CSS

Ui Architecture & Layout Design

Low/High-Fi Mockups

Accessibility-Driven, Branding

UI Animation & Motion Design

Domain Specific UX/UI

E-Commerce

Shopping Cart & Checkout

B2B

B2C

Enterprise Software

Wearables

Web & Mobile Responsive

Digital Product Design

Transactional & FinTech

Automotive

Aviation

Healthcare

Telecom

Apparel & Footwear

UX Research & Analytics

Google Analytics

Adobe Analytics

Mixpanel

Heap

Amplitude

Hotjar

Crazy Egg

Qualtrics

Usertesting.com

Playbook UX

Quantitative Analysis

Qualitative Analysis

Usability Testing

A/B Testing

Heatmaps

Surveys & Feedback Loops

Customer Journey Analysis

Mockups & Prototyping

Figma

Sketch

Adobe XD

Axure

Framer

Invision

Miro

Visily

Adobe Illustrator

Adobe Photoshop

Adobe After Effects

Final Cut

Collaboration & Management:

Jira

Smartsheet

Microsoft Projects

Slack

Microsoft Teams

Google Workspace

Zoom & Google Meet

Miro

Mural

GitLab

Figma Dev Mode

Agile & Scrum Practices

Kanban

Sprint Planning

Cross Functional Team Leadership

Stakeholder Workshops

Confluence

Recommendations

Mina Malak Hanna

FinTech Product Development at Verizon

July 2025

I worked with Brian on several strategic initiatives and enjoyed his passion, focus and team spirit. Brian always took the lead and reached out to all key stakeholders to help finalize any customer experience decisions. On a personal level, I loved our 1:1 conversations about life, friends and family which we will continue to have.

Sabrina Syed

Senior User Experience Designer

June 2025

I had the pleasure of working with Brian at Verizon. I can confidently say his one of the most dedicated, innovative and reliable coworkers I’ve worked with. He consistently brought strategic thinking and solutions to the table. His collaboration and communication skills with our the team was key in getting projects done in accordance to timelines. No matter what challenge he faced he always handled it with professionalism and a great attitude! I would highly recommend Brian to anyone hiring, he would be a great asset to any company/team!

Olga Engroff

Lead Product Designer

June 2025

I had the chance to work with Brian on a few projects at Verizon. He was always responsive, collaborative, and easy to communicate with—something I really appreciated in a fast-paced environment. Brian was dependable and contributed positively to the team dynamic.

Yvonne Colantino

Product Marketing & Development

August 2024

I had the pleasure of recently working with Brian on a project for the Verizon Visa Card. He led the design work for the digital integration flows for a new card feature. I was immediately impressed! He strives for results, excellence, and has continuously impressed me by his strong attention to details. If he wasn’t sure about something, he would reach out with questions or recommendations to make the experience better. He is a team player, respectful of other’s opinions and works to reach common goals on the team. Brian is an exceptional designer and would be an asset to any company/team he lands on.

Zac Lasher

Lead UX Designer

May 2024

Brian is a fantastic designer and an excellent colleague. He takes a holistic approach to solving complex problems and is a joy to work with on a day-to-day basis. I absolutely love having him on my team.

Elyssa Johnson

Senior UX Designer

May 2024

I highly recommend Brian for his exceptional work ethic, quick learning abilities, and invaluable contributions to our team at Verizon. He consistently works overtime to bring high quality work to every project. Brian's collaborative nature and positive attitude make him great to have on our team. He is a reliable and dedicated team member who I have no doubt will excel in any role he pursues.

Yazid Kadir

SaaS and AI Platforms PM

June 2023

Brian is an insightful and talented Designer. His attention to detail and customer obsession led us through several challenging projects resulting in a product launch that met market needs and delighted our customers. He has a keen eye for the details and a creative spirit. Brian will be an excellent addition to any team.

Get in touch

Car Side View
Brian Mann Resume

About

Creative, user-obsessed UX/UI Designer with 25+ years of experience crafting elegant, user-centric solutions for complex e-commerce and software products. Proven ability to elevate engagement for top-tier brands through strategic design thinking, end-to-end deliverables, and seamless cross-functional collaboration. Skilled at turning insights into intuitive interfaces – on time and on scope. Known for people-first leadership, adaptability, and a disciplined, mission-driven mindset shaped by military roots and a passion for lifelong learning.

Experience

Senior UX/UI Product Designer

Verizon Wireless

2023 – 2025

Led end-to-end UX/UI design and integration of the Verizon Visa Card e-commerce flow across Verizon.com and the My Verizon app, delivering a cohesive experience across 45+ screens and reducing liabilities that saved Verizon $680M.

Led user research and stakeholder interviews to identify key pain points, translating findings into intuitive product journeys that drove sales, increased engagement, and improved satisfaction across B2B and B2C experiences.

Delivered high-fidelity, end to end UX/UI design for the Fintech sales experience across web and mobile platforms, spanning Gridwall, Cart, Offer Interstitials, Credit Check, Payment and Order Review.

Developed and maintained scalable design systems, UI guidelines, and reusable components to ensure visual and functional consistency across cross functional teams and third-party partners.

Senior Product Designer

Johnson Controls

2022 – 2023

Led the design and launched of a fully responsive Shopping Cart and Checkout experience, creating interactive prototypes to align stakeholders, validate with users, and support seamless engineering handoff.

Redesigned and implemented a streamlined Parts Catalog by conducting user research, mapping key workflows, and collaborating with product and engineering teams – resulting in a 6% increase in overall sales within two months of launch.

Led end-end UX/UI design for the main landing page, collaborating with product managers and field engineers to deliver a streamlined, engaging interface that improved conversion rates and elevated user engagement.

Provided strategic design leadership by shaping a cohesive vision for user experiences aligned with corporate objectives. Oversaw end-to-end project management developing and executing project plans while ensuring alignment.

Senior UX/UI Product Designer

United Airlines

2021 – 2022

Researched, designed, and delivered a comprehensive B2B flight dispatch application that enabled global monitoring and operational control of all United Airlines flights globally.

Collaborated with chief dispatchers, field operators, and engineering teams to gather critical insights, optimize complex workflows, and design an intuitive interface and experience tailored to high-stakes, real-time-decision making.

Designed an end-to-end in-flight seating and vending service that leveraged Generative AI to deliver personalized upgrade options and onboarding purchase recommendations.

Principal UX/UI/HMI Product Designer

Hertz Corporation Fleet

2018 – 2021

Led and mentored a cross-functional team of six designers in the end-to-end development of the NeverLost 6 GPS navigation system, deployed across Hertz’s entire rental fleet in North America. Oversaw UX/UI strategy, interface architecture, and HMI design to deliver a seamless, intuitive in-vehicle experience. Integrated advanced features such as fleet management dashboards, concierge services, real-time tracking, geofencing, driver behavior monitoring, fuel and maintenance alerts, theft recovery capabilities, and Bluetooth connectivity.

Collaborated closely with engineering, product, and vehicle system teams to ensure cross-platform functionality, while aligning design with brand standards, customer needs, and operational goals. The system enhanced location intelligence, improved fleet control, and elevated customer satisfaction, resulting in more efficient vehicle utilization and reduce operational costs.

Principal UX/UI/HMI Product Designer

Garmin

2015 – 2018

Designed and built the complete UI architecture from the ground up for new MVP’s, including GPS navigation devices and Forerunner smartwatches, Defined interaction models, visual hierarchy and component structures to ensure consistent, intuitive user experiences across embedded platforms

Led the end-to-end design process for wearables and in-vehicle interfaces, balancing hardware limitations with elegant, user centric flows.

Delivered six commercially successful products within three years, all placed in major retail outlets, contributing to Garmin’s Go-To Market initiatives in consumer electronics

UX/UI Creative Designer

AT&T

2009 – 2015

Designed, developed, and launched an interactive 3D portal to support the Global Sales and Advertising Team, improving access to complex product and performance data.

Led R&D UX direction for DirecTV’s Channel Guide, helping shape future-facing TV navigation experiences.

Design Strategist

Nike

2005 – 2009

Developed comprehensive brand guidelines for high-profile pro athletes, ensuring consistent and compelling visual language across global campaigns.

Led R&D UX direction for DirecTV’s Channel Guide, helping shape future-facing TV navigation experiences.

Interactive Media Designer

Boeing

2004 – 2005

Led a cross-functional design team on a Top Secret data fusion initiative in partnership with Lockheed Martin for the NSA, designing and developing interactive user interfaces for mission-critical operations supporting the NSA, CIA, NRO, and White House communications teams. Operated under Polygraph Counterintelligence Clearance (SCI), demonstrating exceptional trust, discretion, and effectiveness in high-security environments.

Courier for Chief of Staff from Pentagon to NSA.

Multimedia Illustrator (25M)

United States Army

1998 – 2004

Served as a Multimedia Illustrator and UI/UX Designer in the U.S. Army, supporting military operations through interface development, visual communication, and strategic design. Completed combat deployments in Afghanistan (2 years) and Korea (1 year), providing mission-critical creative support under high-pressure conditions.

Led the Graphics and Multimedia Shop at the Pentagon for 2 years, producing secure communications and operational visuals under Top Secret Clearance. Selected for special assignment at the Army Operations Center, where design work directly supported battle guidance and national defense strategy. Honorably discharged at the rank of E-6 (Staff Sergeant), recognized for leadership, discipline, and tactical design expertise.

Education

Interactive Media & Web Design

Art Institute of Washington D.C.

2002 – 2006

Specialized in user research, interaction design, and design thinking.

Advanced Certification Multimedia Design

U.S. Army DINFOS

2003 – 2003

Multimedia & Web Design certification from DINFOS, Fort Meade, MD

Certification Multimedia Design

U.S. Army DINFOS

1998 – 1999

Multimedia & Web Design certification from DINFOS, Fort Meade, MD

Certifications

Basic Noncommissioned Officer Course BNCOC

U.S. Army

Jan 2023

Advanced Leadership Course

U.S. Army

Dec 2021

Skills

User Experience Design (UX)

User Research & Analysis

Human Computer Design

Human Computer Interaction

Usability & Heuristic Evaluation

Persona & User Flows

Journey Mapping & User Flows

Wireframing & Interactive Prototyping

Information Architecture

Interaction Design

Web Accessibility

Usability & A/B Testing

Design Specifications & Documentation

Visual Design & Mockups

User Interface Design (UI)

Visual Design & Aesthetics

Typography & Iconography

Design Principals & Color Theory

Component Libraries

Design Systems

Style Guides

Pattern Libraries

Responsive & Adaptive Design

Cross-Platform Application Design

HTML & CSS

Ui Architecture & Layout Design

Low/High-Fi Mockups

Accessibility-Driven, Branding

UI Animation & Motion Design

Domain Specific UX/UI

E-Commerce

Shopping Cart & Checkout

B2B

B2C

Enterprise Software

Wearables

Web & Mobile Responsive

Digital Product Design

Transactional & FinTech

Automotive

Aviation

Healthcare

Telecom

Apparel & Footwear

UX Research & Analytics

Google Analytics

Adobe Analytics

Mixpanel

Heap

Amplitude

Hotjar

Crazy Egg

Qualtrics

Usertesting.com

Playbook UX

Quantitative Analysis

Qualitative Analysis

Usability Testing

A/B Testing

Heatmaps

Surveys & Feedback Loops

Customer Journey Analysis

Mockups & Prototyping

Figma

Sketch

Adobe XD

Axure

Framer

Invision

Miro

Visily

Adobe Illustrator

Adobe Photoshop

Adobe After Effects

Final Cut

Collaboration & Management:

Jira

Smartsheet

Microsoft Projects

Slack

Microsoft Teams

Google Workspace

Zoom & Google Meet

Miro

Mural

GitLab

Figma Dev Mode

Agile & Scrum Practices

Kanban

Sprint Planning

Cross Functional Team Leadership

Stakeholder Workshops

Confluence

Recommendations

Mina Malak Hanna

FinTech Product Development at Verizon

July 2025

I worked with Brian on several strategic initiatives and enjoyed his passion, focus and team spirit. Brian always took the lead and reached out to all key stakeholders to help finalize any customer experience decisions. On a personal level, I loved our 1:1 conversations about life, friends and family which we will continue to have.

Sabrina Syed

Senior User Experience Designer

June 2025

I had the pleasure of working with Brian at Verizon. I can confidently say his one of the most dedicated, innovative and reliable coworkers I’ve worked with. He consistently brought strategic thinking and solutions to the table. His collaboration and communication skills with our the team was key in getting projects done in accordance to timelines. No matter what challenge he faced he always handled it with professionalism and a great attitude! I would highly recommend Brian to anyone hiring, he would be a great asset to any company/team!

Olga Engroff

Lead Product Designer

June 2025

I had the chance to work with Brian on a few projects at Verizon. He was always responsive, collaborative, and easy to communicate with—something I really appreciated in a fast-paced environment. Brian was dependable and contributed positively to the team dynamic.

Yvonne Colantino

Product Marketing & Development

August 2024

I had the pleasure of recently working with Brian on a project for the Verizon Visa Card. He led the design work for the digital integration flows for a new card feature. I was immediately impressed! He strives for results, excellence, and has continuously impressed me by his strong attention to details. If he wasn’t sure about something, he would reach out with questions or recommendations to make the experience better. He is a team player, respectful of other’s opinions and works to reach common goals on the team. Brian is an exceptional designer and would be an asset to any company/team he lands on.

Zac Lasher

Lead UX Designer

May 2024

Brian is a fantastic designer and an excellent colleague. He takes a holistic approach to solving complex problems and is a joy to work with on a day-to-day basis. I absolutely love having him on my team.

Elyssa Johnson

Senior UX Designer

May 2024

I highly recommend Brian for his exceptional work ethic, quick learning abilities, and invaluable contributions to our team at Verizon. He consistently works overtime to bring high quality work to every project. Brian's collaborative nature and positive attitude make him great to have on our team. He is a reliable and dedicated team member who I have no doubt will excel in any role he pursues.

Yazid Kadir

SaaS and AI Platforms PM

June 2023

Brian is an insightful and talented Designer. His attention to detail and customer obsession led us through several challenging projects resulting in a product launch that met market needs and delighted our customers. He has a keen eye for the details and a creative spirit. Brian will be an excellent addition to any team.

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